"You're Doing Great" — But Are You?
A 68-year-old patient comes in six weeks after total knee arthroplasty. The X-ray shows good implant alignment. The incision has healed. The surgeon says: "You're doing great."
But at home, this patient's knee is stiff for over 30 minutes every morning. Stairs still hurt. He wakes up at night from the discomfort. He isn't sure if this is normal recovery or a sign that something's wrong — and he doesn't know whether he should call his surgeon.
This is the fundamental gap in orthopedic post-operative care: surgeons see imaging and wounds; patients experience pain and function. PROM exists to bridge that gap.
What Is PROM?
Patient-Reported Outcome Measures (PROMs) are standardized questionnaires completed by patients to quantify their pain, physical function, and quality of life. In orthopedics, the most common tools include:
- KOOS, JR. (Knee Injury and Osteoarthritis Outcome Score, Joint Replacement) — CMS-designated instrument for TKA, 7 questions
- HOOS, JR. (Hip Disability and Osteoarthritis Outcome Score, Joint Replacement) — CMS-designated for THA, 6 questions
- PROMIS (Patient-Reported Outcomes Measurement Information System) — developed by NIH, computerized adaptive testing averages just 4 questions in 45 seconds, with zero ceiling and floor effects
- Oxford Knee Score — 12 questions, widely used in the UK and Europe
These tools turn "doing great" from a subjective impression into a trackable number.
Why PROM Matters: Evidence at Three Levels
For patients: seeing your own progress
The hardest part of rehabilitation isn't the exercises — it's the uncertainty. "Am I doing enough?" "Is this pain normal?" "Am I actually getting better?"
When patients complete PROMs regularly, they watch their scores improve over time. This is not a placebo effect. A randomized controlled trial published in JAMA Network Open found that joint replacement patients who used electronic PROM monitoring with clinical alerts showed significant improvements in health-related quality of life, fatigue, and depression[1].
For surgeons: intervening before problems escalate
10-20% of TKA patients remain dissatisfied with their surgical outcomes[2]. Traditionally, surgeons don't find out until the next clinic visit — which may be months past the optimal intervention window.
Machine learning models can now predict recovery trajectories using biopsychosocial data, achieving AUC of 0.888[3]. The key predictors: preoperative functional scores, age, comorbidity count, and — critically — preoperative mental health status.
If you collect PROMs before surgery, you can identify high-risk patients before the scalpel touches skin — and adjust rehab protocols and expectation management proactively.
Cleveland Clinic already does this, using baseline PROM profiles for risk stratification and personalized care pathways.
For healthcare systems: the gold standard for quality measurement
Imaging tells you whether the implant is loose. It cannot tell you whether a patient can squat to tie their shoes, walk through a grocery store without stopping, or sleep through the night without painkillers.
Only the patient knows these answers. PROMs standardize them, making outcomes comparable across surgeons, hospitals, and countries.
CMS 2028: The Mandate That Changes Everything
The US Centers for Medicare & Medicaid Services has sent an unambiguous signal: PROM collection is no longer optional.
| Year | Milestone |
|---|---|
| July 2024 | Preoperative PROM data collection begins (minimum 50% of eligible patients) |
| 2025-2026 | Mandatory reporting under Hospital IQR (participation and response rates made public) |
| Jan 2026 | CMS TEAM model launches — mandatory bundled payment for 741 hospitals; requires PROM collection as part of episode accountability[12] |
| FY 2028 | PROM results tied to annual payment — post-op collection rate must reach ≥50% |
| 2029 | CMS considering mandatory MIPS Value Pathway (MVP) reporting |
CMS uses KOOS, JR. (TKA) and HOOS, JR. (THA), covering all Medicare fee-for-service beneficiaries aged 65 and older[4][5].
This isn't just an American policy. CMS's policy direction tends to shape orthopedic quality measurement worldwide. When the world's largest single payer starts tying PROM to reimbursement, other countries' health systems will eventually follow.
The Brutal Reality: Collection Rates Are Nowhere Near Ready
The ambition is clear. The reality is sobering.
From the American Joint Replacement Registry (AJRR) 2024 Annual Report[6]:
- AJRR has captured 4.3 million hip and knee arthroplasty procedures across nearly 5,000 surgeons
- But only 44% of member institutions (631/1,447) have submitted any PROM data
- One-year post-op PROM response rates: just 25-32%
A survey of 612 AAOS members reveals the structural barriers[7]:
- 46% of orthopedic surgeons collect PROMs, but only 35% actually use the data clinically
- 72% cite staff burden as the primary barrier
- 69% point to patient completion challenges
- 47% cite cost
Paper questionnaires complete at just 9.5%. Electronic collection can push that up to 53.85% — only just clearing the ≥50% post-op collection rate CMS requires.
Digital Collection Is the Only Path Forward
The barriers boil down to three words: too much friction.
For patients: traveling to a clinic to fill out a form, then doing it again months later. For nurses: reminding, distributing, collecting, entering data. For surgeons: context-free scores arriving in isolation.
The answer isn't "try harder." It's embedding PROM collection into what patients are already doing.
Text message reminders significantly boost completion rates[8]. PROMIS computerized adaptive testing needs just 4 questions and 45 seconds, with zero ceiling and floor effects[9] — meaning it captures meaningful change regardless of whether patients are in excellent or poor condition.
When PROM collection becomes "open your phone, answer 4 questions, done in 45 seconds," response rates rise naturally.
How iRehab Approaches This
iRehab is De Novo Orthopedics' response to this problem. The system currently has 17 built-in PROM instruments, auto-matched to each patient's procedure, covering the assessment needs of the major orthopedic joints and spine surgery:
- PROMIS Global-10 — whole-person health (physical + mental), with T-scores calculated automatically against US general-population norms
- KOOS JR / HOOS JR — the CMS-designated instruments for knee and hip replacement
- Oxford Knee Score / Oxford Hip Score — widely used across Europe for knee and hip function
- WOMAC — purpose-built for osteoarthritis, covering pain, stiffness, and function
- EQ-5D-5L — health-related quality of life, suited to health-economic analysis
- ODI (Oswestry Disability Index) — lumbar spine disability assessment
- QuickDASH — upper-extremity function assessment
- Parker Mobility Score — post-fracture hip mobility
- Macnab Criteria — spine surgery satisfaction
- VAS series — visual analog scales for pain, back pain, leg pain, satisfaction, and more
By design, surgeons never have to hand-pick an instrument. The system matches the right questionnaire set to each CareEpisode's procedure code automatically, and schedules delivery at key milestones (pre-op baseline, 6 weeks, 3 months, 6 months, 1 year). Patients complete everything on their phone, and surgeons see a cross-instrument trend line on the dashboard — not scattered, one-off scores.
Pre-Operative Baseline Collection
PROM's value starts before surgery. The system sends the first questionnaire the moment a patient is registered, establishing a pre-op baseline. That baseline gives every post-op score something to compare against — surgeons don't just see "a score of 65 today," they see "up from 38 pre-op to 65." It's also a basic requirement for participating hospitals under CMS's TEAM model and the Joint Commission of Taiwan's Disease-Specific Care Certification (DSCC).
Integration with Rehab Data and Program Requirements
PROM scores sit on the same timeline as daily exercise completion, pain ratings, and wound photos. When a hospital is applying for DSCC certification or takes part in a bundled-payment program, the bundle governance module tracks collection progress and makes sure every patient completes the required questionnaires at the specified milestones — so missing data doesn't jeopardize reporting or reimbursement.
In the future, when Discovery R's implantable sensors generate real-time biomechanical data, PROMs will provide the other half of the puzzle — the crosscheck between subjective experience and objective tissue forces. A patient reporting "I feel fine" while sensors detect abnormal loading patterns? That's an intervention signal.
PROM Is Not Just Another Questionnaire
PROM, at its core, isn't "one more questionnaire." It's a signal system:
- For patients: objective confirmation that "I am getting better"
- For surgeons: an early warning that "this patient needs attention"
- For healthcare systems: evidence that "this surgery actually improved the patient's life"
In an era where enhanced recovery protocols shorten hospital stays from a week to one or two days and patients go home on Day 1, PROM is the thin thread connecting the operating room to the living room.
That thread shouldn't break the day the patient walks out the hospital door.
To learn about the full post-surgical remote care model, read 83% of Patients Want Both. To understand how implantable sensors provide objective tissue-level data, read The Sentinel Inside the Bone.
References
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Steinbeck V, et al. Electronic Patient-Reported Outcome Monitoring With Alerts for Patients Undergoing Joint Replacement. JAMA Network Open. 2023. Link
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Pua YH, et al. Identifying who won't benefit from total knee arthroplasty using machine learning. npj Digital Medicine. 2024. Link
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Biopsychosocial ML models predict improvement after TKA. Scientific Reports. 2025. Link
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New CMS policy mandating PROM collection for THA/TKA. 2024. PubMed
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AAOS resources support PROM adoption amid new CMS requirements. AAOS Now. Jan 2026. AAOS
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2024 AJRR Annual Report Highlights. PMC
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Patient-Reported Outcome Measure Collection and Use Among AAOS Members. JAAOS. 2024. Link
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Text messaging improves PROM completion rates. 2024. PubMed
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Psychometric Properties and Feasibility of PROMIS CATs. JBJS. Nov 2025. Link
