iRehab
Clinic Assistant Guide
What assistants can do for patients at every stage — from pre-op to full recovery
Patient Journey Overview
Stage 1: Pre-op Visit — Registration
When surgery is confirmed
After the doctor confirms surgery, the assistant helps the patient register in the iRehab system. Account data is used for app login and ongoing tracking.
Dashboard → "Add Patient"
Click "Add Patient" in the top-right corner of the doctor dashboard.
Fill in patient information
Required fields:
- Name
- National ID (login account)
- Phone number (login password)
- Surgery date
- Diagnosis + Procedure (system auto-selects PROM instrument)
Submit
Upon creation, the system auto-creates a CareEpisode and initial exercise prescription. The patient can immediately log in using their ID + phone.
Stage 2: Post-op Day 1 — Clinic Visit
First post-op wound check visit
This is the most critical clinic interaction. The assistant needs to do three things: teach app usage, guide baseline PROM fill, and provide wound care education.
Suggested flow (~10 minutes)
Teach patient to log in
Open the app URL on the patient's phone → enter ID and phone → suggest adding to home screen. If credentials are forgotten, check the "Info" tab in Patient Detail.
Guide baseline PROM fill
After login, a purple "Baseline Health Assessment" card appears on the dashboard (auto-created by the system). Guide the patient to tap it and answer questions recalling their pre-op condition.
If the card is not visible: The system auto-creates it on Day 0-4. If past the window, create manually: Patient list → PROM icon → select "Baseline" timepoint.
Wound care education
Explain wound care instructions and teach the patient how to upload wound photos via the app for remote monitoring.
Preview rehab exercises
Let the patient know that rehab exercises will start in 2-3 days and will appear on the app dashboard.
Stage 3: Post-discharge — Remote Tracking
Daily dashboard management
After discharge, assistants monitor all patients' recovery via the dashboard. Key features include:
Patient List (Dashboard Home)
The dashboard home shows a summary of all patients at a glance:
- Patient name, diagnosis, procedure, post-op days
- Latest VAS pain score + wound photo thumbnail
- Left border alert: red = needs attention, yellow = needs follow-up
- PROM score badges: show latest questionnaire scores
- Action buttons: edit info, create PROM, milestone report
Patient Detail (click patient name)
Five tabs covering complete patient information:
Overview
Post-op days, rehab phase, pain trend chart, exercise adherence, PROM scores, wound photo calendar
Prescription
Current exercise prescription with inline editing of exercises, reps, and sets
Assessment
PT assessment form for ROM, strength, functional tests, and phase advancement
History
Timeline of all events: exercise logs, pain reports, photos, PROMs, assessments
Info
Patient info: name, national ID (account), phone (password), email, Patient ID
View as Patient
Click the top-right button to preview the patient's app view in read-only mode
PROM Questionnaire Management
Automatic Schedule
The system auto-creates questionnaires based on surgery date:
| Timepoint | Trigger | Note |
|---|---|---|
| Baseline | Day 1 (±3 days) | Retrospective pre-op |
| 3M | Day 90 (±14) | Early recovery |
| 6M | Day 180 (±14) | Mid-term |
| 9M / 12M | Day 270 / 365 (±14) | Late + 1-year |
14-day fill window per questionnaire. Auto-email reminders on days 3, 7, 10. Recreated after 7-day cooldown if expired.
Manual creation
Patient list → click PROM icon → select instrument, type, timepoint → create → choose delivery:
Late baseline: Select "Baseline" as timepoint — no time restriction.
Milestone Reports
The system auto-generates milestone reports at Day 3, 7, 14, 21, 28 including pain changes, exercise adherence, and wound photos. The dashboard shows "Today's Milestones" toast with one-click LINE message copy and auto-email delivery.
Stage 4: Rehab Phase — Rx & Progress
Ongoing post-op tracking
Patients follow the exercise prescription in the app at home. Assistants can monitor progress via the dashboard and help doctors adjust prescriptions.
View & Edit Exercise Prescription
Patient Detail → "Prescription" tab → add/remove exercises, adjust reps and sets. Changes take effect immediately.
Progress Monitoring
Patient Detail → "Overview" tab → pain trend (daily VAS), exercise adherence (weekly completion), PROM score trends, wound photo calendar. Multi-day inactivity triggers a red alert border.
Wound Photo Tracking
Patient list photo thumbnails for quick preview. Photo calendar in the "Overview" tab allows browsing by month and comparing photos over time.
FAQ
Can I create a baseline assessment after day 4?
Yes. Select "Baseline" as the timepoint in the PROM creation modal — no time restriction.
What if the patient didn't receive the email or can't operate the app?
Use the QR code for on-site scanning, or copy the link and send via LINE. Pending questionnaires also appear directly on the patient's app dashboard.
What if a questionnaire expired?
The system recreates it after a 7-day cooldown (if still in window). To re-issue immediately, create a new one from the dashboard.
What if the patient can't log in?
Account is national ID, password is phone number. Confirm in Patient Detail → "Info" tab. Note: the ID letter must be uppercase.
How to preview the patient's app view?
Go to Patient Detail page and click "View as Patient" in the top-right corner. This opens a read-only preview of exactly what the patient sees.